1. Introduction
Welcome to TravelGTA (“TravelGTA,” “we,” “our,” or “us”).
TravelGTA is currently offered as a beta travel-focused social discovery platform that enables users to discover destinations, share travel content, build itineraries, connect with other travelers, and use AI-powered travel planning tools.
Because TravelGTA is in beta, certain features, services, and functionality may change, be added, be modified, or be removed as we continue to improve the platform.
This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access or use the TravelGTA website, progressive web application (PWA), mobile applications (when available), and related services (collectively, the “Platform”).
By creating an account or using TravelGTA, you acknowledge that you have read and understand this Privacy Policy.
If you do not agree with this Privacy Policy, you should not use the Platform.
2. Information We Collect
Beta Testing Data
Because TravelGTA is currently in beta, we may collect additional technical information to identify bugs, improve platform performance, evaluate new features, and maintain security. This information may include application errors, crash reports, feature usage, performance metrics, diagnostic information, and user feedback voluntarily submitted during beta testing.
We collect information to provide, improve, and personalize the TravelGTA experience. The types of information we collect depend on how you interact with the Platform.
A. Account Information
When you create an account on TravelGTA, we may collect the following information:
- Display name and username
- Email address
- Encrypted password credentials
- Date of birth (used for eligibility verification only)
- Gender (optional)
- Profile biography and travel interests
- Social media links (such as Instagram or TikTok, if provided)
- Country and city location (if provided)
This information is used to create and manage your account and to personalize your experience on the Platform.
B. User Content and Activity
TravelGTA is a content-driven platform. We collect the content you create and share, including:
- Travel Content
- Photos and videos you upload
- Captions, descriptions, and location tags
- Comments, likes, follows, and interactions
- Saved posts and bookmarks
- Travel Planning Content
- Itineraries you create and edit
- Trip details, notes, destinations, and activities
- AI-assisted itinerary edits or enhancements
- AI Concierge Interactions
- Questions and prompts you send to the TravelGTA AI Concierge
- Travel preferences and trip details you provide
- Generated responses and itinerary suggestions
- Creator & Business Features (if applicable)
- Shop links or product links added to profiles
- Business or creator profile details
- Campaign or partnership information submitted on the Platform
Content you choose to make public may be visible to other users on the Platform.
C. Usage and Device Information
We automatically collect certain technical information when you use TravelGTA, including:
- Device type and operating system
- Browser type and version
- IP address and approximate location
- Pages and features accessed within the Platform
- Date and time of activity
- Diagnostic information, crash reports, and error logs (when available)
We use this information to:
- Operate and improve TravelGTA
- Maintain security and prevent fraud
- Diagnose technical issues
- Improve platform performance and user experience
3. AI & Conversation Data
TravelGTA includes an AI-powered travel concierge that allows users to ask travel-related questions, generate itineraries, and receive recommendations. To provide and improve this feature, TravelGTA collects and processes certain information related to user interactions with the AI concierge.
AI Conversations
When you use the TravelGTA AI concierge, we collect and store:
- Questions and prompts you submit
- Responses generated by the AI
- Itineraries or travel plans created through the AI
- Edits or enhancements made using AI features
These interactions are stored so that:
- You can revisit conversations during your session
We may use AI interactions to improve the performance, safety, reliability, and quality of our AI-powered features. Where practical, we use aggregated or de-identified information for product improvement.
We can troubleshoot issues and maintain service reliability
How AI Data Is Used
AI conversation data may be analyzed in an aggregated and anonymized manner to:
- Improve AI accuracy and performance
- Enhance travel recommendations and itinerary quality
- Identify bugs, errors, or misuse of the service
- Improve overall user experience
TravelGTA does not use AI conversations to personally identify users unless required for security, legal, or safety reasons.
Third-Party AI Providers
TravelGTA uses trusted third-party AI technology providers to power the AI concierge.
When you interact with the AI concierge, certain prompts and conversation data may be securely transmitted to these providers solely for the purpose of generating responses.
These providers are contractually obligated to handle data securely and in accordance with applicable privacy and data protection laws.
No Guarantee of Accuracy
AI-generated responses are intended for informational and inspirational purposes only.
While we aim to provide helpful travel guidance, AI responses may:
- Be incomplete
- Contain errors
- Become outdated over time
Users should independently verify important travel details such as:
- Visa and entry requirements
- Safety advisories
- Local laws and regulations
- Pricing and availability of services
TravelGTA is not responsible for decisions made based on AI-generated information.
4. How We Use Your Information
Beta Improvements
During the beta period, we may use information about feature usage, performance, and user feedback to evaluate new functionality, improve reliability, fix software issues, and enhance the user experience.
TravelGTA uses the information we collect to operate, maintain, improve, and protect the platform and to provide users with a personalized travel experience.
To Provide and Operate the Platform
We use your information to:
- Create and manage your account
- Provide access to platform features and subscriptions
- Display your profile, content, and itineraries
- Enable social features such as following, liking, commenting, and messaging
- Provide the AI concierge and itinerary tools
- To Personalize Your Experience
We use your information to:
- Recommend travel content and accounts
- Personalize your feed and discovery experience
- Tailor AI responses and itinerary suggestions
- Understand how users interact with TravelGTA features
- To Improve and Develop the Service
We analyze usage data to:
- Fix bugs and technical issues
- Improve performance and reliability
- Develop new features and services
- Understand how users engage with the platform
- To Communicate With You
We may use your email address or account information to:
- Send account and security notifications
- Provide subscription and billing updates
- Respond to support requests
- Send important service announcements
- Provide onboarding and feature guidance
We will not send marketing emails without appropriate consent where required by law.
To Protect the Platform and Prevent Fraud
We use collected information to:
- Detect and prevent fraud, spam, and abuse
- Enforce our Terms of Service
- Protect the safety and security of users
- Investigate suspicious or illegal activity
TravelGTA processes personal data only as necessary to provide the service and maintain a safe and secure platform.
5. Public Content
TravelGTA is a social platform designed for sharing travel-related content with other TravelGTA users. By using the platform, you understand and agree that certain information is visible to other users within the TravelGTA community.
Public Profile Within the Platform
When you create a TravelGTA account, your profile becomes visible to other logged-in TravelGTA users. Your profile may include:
- Username
- Profile photo
- Bio and profile details
- Follower and following counts
- Links you choose to share
- Travel content you post
Certain public profile information or public content may become searchable or indexable through search engines as TravelGTA evolves. During the beta period, visibility of profiles and content may change as new features are introduced.
Content You Share
Content you post on TravelGTA is visible to other TravelGTA users, including:
- Photos and videos
- Captions and comments
- Itineraries you choose to share
- Shop links or business links you choose to display
- Engagement such as likes and follows
By posting content, you acknowledge that it may be viewed, interacted with, and shared within the TravelGTA platform by other users.
Followers and Social Interactions
Other TravelGTA users may:
- Follow your profile
- View your content
- Interact with your posts (likes, comments, saves)
- Discover your profile through feeds, search, and recommendations
If your account is set to public (default), your content can be discovered by any TravelGTA user.
External Sharing
TravelGTA does not sell user content to third parties.
However, users may voluntarily share links to TravelGTA content outside the platform. TravelGTA cannot control how others share publicly visible content once accessed within the platform.
6. Data Sharing With Third Parties
TravelGTA uses trusted third-party service providers to operate, secure, and improve the platform. These providers may process certain user information on our behalf in order to deliver core functionality.
We only share information that is necessary for these services to perform their functions.
Authentication & Database (Supabase)
We use Supabase to manage:
- User authentication
- Account creation and login
- Secure database storage
- User profile and content storage
Supabase processes account and content data solely to provide backend infrastructure for TravelGTA.
Hosting & Infrastructure (Vercel / Cloudflare)
TravelGTA is hosted using infrastructure providers such as:
- Vercel
- Cloudflare
These providers help deliver the platform globally and securely. They may process technical data such as IP addresses and usage data to maintain performance, reliability, and security.
AI & Machine Learning Providers
TravelGTA uses third-party AI providers (one or more third-party AI service providers.) to power features including:
- The AI Concierge
- AI itinerary generation and enhancement
- Travel question responses
User prompts and related data may be processed by these providers to generate responses and improve AI services.
Analytics & Performance Tools (Future Use)
TravelGTA may use analytics and performance tools to understand how users interact with the platform and improve functionality. These tools may collect:
- Device and usage data
- Feature engagement metrics
- Performance and error reporting data
- Legal and Safety Disclosures
We may share information if required to:
- Comply with legal obligations
- Respond to lawful requests by authorities
- Protect the rights, safety, and security of TravelGTA, our users, or the public
We do not sell personal data to third parties.
7. Cookies & Tracking Technologies
TravelGTA uses cookies and similar technologies to operate the platform, enhance performance, and improve user experience.
Cookies are small data files stored on your device when you visit or use a website or application.
How We Use Cookies
We use cookies and similar technologies to:
- Keep users logged in and maintain secure sessions
- Remember user preferences and settings
- Improve platform performance and reliability
- Understand how users interact with TravelGTA
- Detect and prevent fraud or misuse
These technologies help ensure the platform functions properly and provides a consistent experience.
Types of Cookies We May Use
Essential Cookies
These cookies are required for the platform to function. They enable core features such as login, account security, and navigation.
Performance & Analytics Cookies
These cookies help us understand how users interact with TravelGTA so we can improve usability and performance.
Session Storage & Local Storage
TravelGTA may use browser storage technologies to:
- Maintain login sessions
- Store temporary app settings
- Support the Progressive Web App (PWA) experience
- Managing Cookies
Most browsers allow you to control cookies through settings. You may:
- Disable cookies
- Delete stored cookies
- Adjust privacy preferences
Please note that disabling cookies may affect certain features and functionality of TravelGTA.
Future Technologies
As TravelGTA evolves, we may introduce additional cookies or similar technologies to support new functionality, improve analytics, enhance security, or personalize user experiences. Any material changes will be reflected in this Privacy Policy.
8. Data Retention
Beta Data
During beta testing, certain diagnostic logs, error reports, and technical data may be retained for longer periods when reasonably necessary to investigate bugs, improve stability, or protect platform security.
TravelGTA retains personal information only for as long as necessary to provide the platform, comply with legal obligations, resolve disputes, and enforce our agreements.
Account Information
We retain account data (such as email, profile details, and subscription status) for as long as your account remains active.
If you delete your account, we will begin the process of removing or anonymizing your personal information, except where retention is required for legal or operational purposes.
User Content
Photos, videos, comments, itineraries, and other content you create may remain stored until:
- You delete the content, or
- Your account is deleted or terminated
Backups and cached copies may remain for a limited period as part of routine system operations.
AI Conversations & Itinerary Data
Questions asked to the AI concierge, generated itineraries, and related interactions may be retained to:
- Provide the service
- Improve platform performance and AI quality
- Maintain account history and continuity
We retain this data only as long as necessary for these purposes.
Payment & Billing Records
Subscription and billing records are retained for legal, accounting, tax, and fraud-prevention purposes.
TravelGTA does not store full payment card details, which are handled securely by Stripe.
Legal & Security Retention
We may retain certain information longer when required to:
- Comply with legal obligations
- Enforce our Terms
- Prevent fraud or abuse
- Resolve disputes
When data is no longer required, it is securely deleted or anonymized.
9. User Rights & Choices
TravelGTA believes users should have control over their personal information. Depending on your location and applicable laws, you may have the following rights.
Access Your Data
You may request access to the personal information we hold about you, including:
- Account information
- Profile details
- Content you have created
- Subscription and billing status
We will provide this information within a reasonable timeframe, as required by law.
Update or Correct Your Data
You may update or correct your personal information at any time by:
- Editing your profile within the app, or
- Contacting TravelGTA support for assistance
Keeping your information accurate helps us provide a better and safer experience.
Delete Your Account
You may request deletion of your account at any time.
When an account is deleted:
- Your profile becomes inaccessible
- Your personal data will be deleted or anonymized, except where retention is legally required (such as billing records or fraud prevention)
Please note that content shared with other users may remain visible if it has been interacted with or shared, unless removal is requested.
Email & Communication Preferences
You may opt out of non-essential emails at any time by:
- Using the unsubscribe link in emails, or
- Adjusting your notification settings (when available)
We may still send essential service-related communications such as:
- Account verification
- Security alerts
- Billing or subscription updates
- Feature Availability
Certain privacy controls, account settings, or self-service tools may not yet be available during the beta period. Users may contact TravelGTA Support for assistance with privacy requests until additional self-service features are released.
10. Children’s Privacy
TravelGTA is intended for adults and is not designed for or directed toward individuals under the age of 18.
We do not knowingly collect, store, or process personal information from children under 18 years of age. If we become aware that an account has been created by someone under 18, we reserve the right to suspend or permanently delete the account and remove associated data.
If you believe that a child has provided personal information to TravelGTA, please contact us so we can take appropriate action and remove the information as quickly as possible.
By using TravelGTA, you confirm that you are at least 18 years old and legally able to agree to this Privacy Policy.
11. Security Measures
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect the personal information we collect. Because TravelGTA is currently in beta, our security controls, infrastructure, and operational procedures may continue to evolve as we improve, test, and expand the Platform.
We work to protect user information from unauthorized access, use, disclosure, alteration, or destruction using appropriate security measures for the services we provide. However, no method of transmitting information over the internet or storing electronic data is completely secure. Accordingly, we cannot guarantee the absolute security of your information, and you use the Platform at your own risk.
12. International Users
TravelGTA is operated from the United States and is intended for a global audience.
If you access or use the platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
These countries may have data protection laws that differ from those in your country of residence.
By using TravelGTA, you consent to the transfer of your information to the United States and other jurisdictions for the purposes described in this Privacy Policy.
13. Updates to this Privacy Policy
Because TravelGTA is actively being developed, this Privacy Policy may be updated more frequently during the beta period to reflect new features, legal requirements, security improvements, or changes in our business practices.
When material changes are made, we will update the “Last Updated” date and may notify users through the Platform or by email when appropriate.
Continued use of TravelGTA after changes become effective constitutes acceptance of the revised Privacy Policy.
14. Legal Bases for Processing & Regional Privacy Rights
Depending on where you live, you may have certain privacy rights regarding your personal information. TravelGTA is committed to respecting applicable privacy laws and providing users with appropriate rights and controls over their personal information.
A. Legal Bases for Processing (EEA, UK, and Other Applicable Regions)
Where required by applicable law, TravelGTA processes personal information based on one or more of the following legal grounds:
- Performance of a Contract: To create and manage your account, provide the Platform, generate AI travel recommendations, save travel itineraries, and deliver the services you request.
Legitimate Interests: To improve and maintain the Platform, protect against fraud and abuse, enhance security, analyze platform usage, develop new features, and improve the quality of our AI-powered services.
Consent: Where required by law, we process certain information based on your consent, such as optional marketing communications or other features that require your permission. You may withdraw your consent at any time where applicable.
Legal Obligations: To comply with applicable laws, respond to lawful requests from government authorities, enforce our Terms of Service, protect intellectual property rights, and resolve legal disputes.
B. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Access the personal information we maintain about you.
- Request correction of inaccurate or incomplete personal information.
- Request deletion of your personal information, subject to legal or operational requirements.
- Request a copy of your personal information in a portable format where applicable.
- Object to or restrict certain processing activities where permitted by law.
- Withdraw consent for processing that is based on your consent.
- Request information about how your personal information is collected, used, and disclosed.
To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We may request additional information to verify your identity before processing your request.
C. California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to:
- Know what categories of personal information we collect and how we use it.
- Request access to or deletion of your personal information, subject to applicable exceptions.
- Request correction of inaccurate personal information.
- Receive equal service and pricing regardless of whether you exercise your privacy rights, as required by law.
TravelGTA does not sell your personal information or share it for cross-context behavioral advertising as those terms are defined under applicable California privacy laws.
D. European Economic Area (EEA), United Kingdom, and Switzerland
If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may also have the right to lodge a complaint with your local data protection authority if you believe your personal information has been processed in violation of applicable law.
E. Exercising Your Rights
To submit a privacy request or ask questions about your personal information, please contact us at:
- Email: support@travelgta.ai
We will respond to verified requests within the time required by applicable law.
15. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:
- Email: support@travelgta.com
- Website: www.travelgta.ai
We will make reasonable efforts to respond to inquiries in a timely manner.